Industry: Automotive
Collaboration is a major challenge for many organisations, particularly when teams are located across different states. One of Australia’s leading automotive company was seeking a platform to enable connection, communication and collaboration, while empowering women to share their ideas and participate in the organisation’s leadership program.
Overview
The client is an automotive retail giant in Australia. To encourage aspiring leaders to contribute to decision making and strategy, the company implemented a leadership program. The program also aimed to empower women to connect directly with leadership, and share their ideas and innovations.
With a goal to increase company-wide awareness and participation in the program, the company approached Antares, a member of Cloud Collective for a solution.
Cloud Collective recommended Microsoft Teams, to transform their traditional way of communicating through email to a collaborative platform with a single interface that can be accessed from any device.
The challenge
The client’s biggest challenge was a collaboration, with their leadership and staff located in various states across Australia.
Communicating via emails and telephone presented difficulties such as keeping track of conversations, slow responses and speed to action. It also made it difficult to promote the leadership program and encourage contribution.
Other key challenges included:
The company was excited to deploy a chat-based tool that could increase motivation, improve teamwork, enable communication between leadership teams, and empower aspiring leaders at all levels within the organisation.
The solution
Cloud Collective partnered with the automotive company to implement a platform that would enable and encourage the free flow of information and the sharing of ideas, while keeping diverse communications in a centralised space.
Cloud Collective successfully deployed Microsoft Teams, incorporating a range of customised applications that overcame the client’s specific challenges, and provided a user-friendly and intuitive dashboard to ensure company-wide adoption.
Result
The teams within the automotive company are now able to enjoy the benefits of an integrated platform, such as:
- Improved participation in leadership program across all regions
- Facilitated mentoring between leadership and aspiring leaders
- Enhanced engagement from all staff in strategic discussions
- Women empowered to connect directly with leaders and mentors across the business
- Real-time chatting leading to faster response times and increased productivity
- Seamless user adoption with an intuitive platform requiring minimal training
Especially the leadership team at the company can easily spin up a collaboration workspace, and accelerate decision making without the need to log an ICT request.
The Microsoft Teams implementation also allows for the seamless integration of other applications and working tools, such as OneNote, Planner, Jira and SharePoint – resulting in an engagement increase of 80%. Read how Teams boosts employee engagement
What next?
Microsoft Teams is now a critical part of the digital transformation across the business, and the success of the platform has led connected dealerships to explore Microsoft Teams as their preferred communication channel.
The flexibility of Microsoft Teams means leadership and staff can choose how to communicate. They can engage in private chats, in a group, or in conversations visible to the entire team.
In a traditionally male-dominated industry, women now have a voice that can be heard directly by the leadership team, and easily connect with mentors through the leadership program.
Transparent and collaborative working has had a transformational effect on organisational culture, and helped encourage staff to engage in decision making which has had a positive effect on productivity.
